Why surveys are essential for any business?
Examine how well you're doing, or how someone likes your product, service or business. Instead of vague assumptions, you get concrete numbers on a scale. There are four types of Survey Campaigns in Bleesk:
Stars Rating - get an accurate rating on a scale form 1 to 5 stars. A star rating is suitable for general rating questions.
Smiley Rating - smiley rating is used to measure the likeability of a product or service. It can also be used to determine how someone feels about your product or service. They are both intended to represent a range of sentiments from negative to neutral to positive, so it is best to use questions about emotions or feelings.
Yes/No Question - they can be effective when splitting customers into groups for later analysis. On the other hand they don’t allow respondents the opportunity to explain themselves fully. If you want to collect even more insight into your respondents, try replacing Yes/No questions with Single Choice Questions.
Single Choice Question - a customer is asked to pick only one answer from a pre-determined set of responses of at least two or more options. They are one of the most common question types, and are effective in determining a customer's primary preference, among a set of choices.