Accounts, Venues, Users & Settings

Learn how to manage your accounts, add venues, monitor users & settings.

Accounts

Introduction to Accounts

As a Bleesk Fleet administrator you can create and manage additional accounts for your customers or collegues. Accounts enable to sign in, get access to Bleesk Fleet and manage campaigns on their own. Think about a scenario where you have 3 large retail chain customers like Shoe Shop, Coffee Shop and Bar and they require that you create and manage dozens of campaigns for each of them. To add to that, each customer wants to have access to Bleesk Fleet to be able to see the results of the campaigns and edit them when needed. By creating separate accounts for Shoe Shop, Coffee Shop and Bar each of this is possible.

There are two types of accounts:

  1. Manager Account - manager can add additional subaccounts and manage their campaigns
  2. Regular Account - can't add subaccounts
Each added account can only see and manage campaigns that they created or campaigns that their subaccounts created. You can add as many additional accounts as you need.

List of accounts




Adding Accounts & Priviliges

Go to the top-right corner of the interface and click cog icon to expand the dropdown. After clicking on Accounts you will be able to add your first account:

  1. Venue Name allows you to pick a name for the first Venue managed by this account. Every account needs to have at least one venue.
  2. Select Account Type. You can add a regular or manager account (manager can add additional subaccounts and manage their campaigns).
  3. Pick an Email for this account. Email is a username that is required for the account to login to Bleesk Fleet.
  4. Choose Password for this account and retype it below.
    Adding account form

  5. In the last step decide which Priviliges this account should have:

    • Enable Push Management - account can send push notifications remotely to all or select groups of users.
    • Enable Primes Management - account can set campaigns & venues as Prime (learn more about Prime Campaigns here).
    • Enable Spot Management - account can add & remove beacons, wifi and geofence spots.
    • Restrict Access To - decide which parts of the CMS should be visible to this particular account.
      Adding account form




Venues

Introduction to Venues

Venues enable you and your accounts to easily manage proximity campaigns for many customers. Each campaign that is created and delivered by a paricular Venue will also be marked as coming from this Venue in the mobile app - this helps mobile app users to sort offers from multiple venues.

Account that manages multiple venues is able to easily switch between them: When you choose Coffee Shop as a venue and go to Campaigns, you will only be able to see Campaigns that are relevant to this particular Venue.


List of venues



Adding Venues

Go to Venues section and click Add Venue:

  1. Manager Account allows you to choose an account of yours where you would like to add a venue to.
  2. Then pick a Name for this venue.
  3. PIN Code (optional) you can type in a 4-digit code that grants loyalty points to customers (this feature helps to increase security and grant points only by personell that knows the secret PIN code).

  4. Decide wheather this Venue should be a Prime Venue. Prime Venues are immediately visible in the mobile app, so users do not need to be in proximity or download anything. Adding venue form
  5. You can also upload a Logo Image for this venue. Logo will be displayed in the mobile app.
  6. Info Content allows you to select a content that will be showed if mobile app user clicks (i) info icon in the the mobile app. Info Content is great for adding additional information about a particular Venue like opening hours for example.
  7. In Show location mark you can enter venue's address which allows to list All Offers in the app sorted by the Venues City Name, as well as enables Navigate to Venue feature that shows the way on a map to this particular address. Adding venue location
    Prime Venues in a mobile app




Transfering Data Between Venues

Every piece of data created in Bleesk (spot, content, campaign) can easily be transffered between your Venues. All you need to do is to turn it into Edit mode, select the Venue you would like to transfer it to and click Save.

Changing Venue




Users

App Users

App Users tab allows you to see information about users of yoour mobile app provided:

  1. Total Count - numer of mobile app users
  2. Users statistics by Android & iOS system
  3. Verification Code - this is unique ID of particular user
  4. Label - each user can be assigned a label so that you can target particular user groups with specific campaigns
  5. Verification Code - this is unique ID of particular user
  6. Name & Surname
  7. E-mail address
  8. Gender
  9. Age
  10. Categories - those are campaign categories that users have selected as their interests
  11. Last Activity - last time when user had his application turned on
  12. Last Location - last recorded location of the user

App Users




Settings

Welcome Content

Welcome Content is a special type of content that appears only one time, when a new user opens Bleesk mobile app for the first time. Welcome Content is often used to greet new users and explain the benefits of proximity campaigns.

Welcome Content Example

To create Welcome Content all you need to do:

  1. Go to Contents and create one.
  2. Go to Settings and choose the content you have just created from Welcome Content dropdown.

    Welcome Content
Please note: using Welcome Content that includes a Video or Loyalty is not recommended and can result in an application error.




Notification Delay

Notification Delay allows to limit the number of notifications of the same campaign that are received by a phone from the same spot. Notification Delay is described in seconds. Default Notification Delay time is set to 900 seconds (15 minutes) and can be adjusted anytime in the Settings (please note: this feature is only available for customers that have their own API key).

  1. Go to Settings tab.

  2. Insert number of seconds you would like the app not to notify you about the campaign from the same spot. Here are most popular settings:

    3600 seconds (1 hour)
    10800 seconds (3 hours)
    21600 seconds (6 hours)
    43200 seconds (12 hours)
    86400 seconds (24 hours)

    Please note: Notification Delay feature is only available for customers that have their own API key.




App Users Labels

App Users Labels enable to label each user so that you can target particular user groups with specific campaigns. To enable this, you first need to define and add particular user labels that make sense for your business model (for example: VIP, Demo, Regular etc.).

How to add label:

  1. Enter Label name
  2. Select Label color
  3. Confirm by clicking on checkmark icon
  4. Remember to save changes at the bottom of the page by clicking on Save button

Labels




External API integrations

You can import your entire beacon fleet from Estimote or Kontakt.io to Bleesk platform in just a matter of seconds. In order to do that you need to provide certain data so that Bleesk can integrate with external API's:

  1. First you need to obtain your Estimote API Credentials (learn how to get it here) or Kontakt.io API Key (learn how to get it here).

  2. Add API credentials or key to the Settings Tab in Bleesk Fleet.



  3. Go to Beacons & other spots section.

  4. Click Import Estimote Beacons or Import Kontakt.io Beacons



  5. Wait a few seconds and your beacon fleet will appear.




Current Payment Status

Current Payment Status displays the number of spots you are currently using. The amount of your monthly invoice depends on the number of spots you have added to Bleesk platform.

Welcome Content